Refund & Cancellation Policy
Effective Date October 1, 2025
At Anu Frequency, I honor the time, energy, and preparation that goes into creating a sacred coaching or class experience. This policy is here to provide clarity and mutual respect.
Coaching Sessions
Cancellations: If you need to cancel or reschedule a session, please provide at least 24 hours’ notice.
-
Late Cancellations/No-Shows: Cancellations made less than 24 hours before a scheduled session, or missed sessions without notice, are non-refundable.
-
Rescheduling: If notice is given in advance, I will do my best to reschedule at a time that works for both of us.
Classes & Digital Offerings
-
Self-Study Classes and Digital Products: Because these are accessible immediately upon purchase, they are non-refundable.
-
Live Classes or Group Sessions: Refunds may be available if you cancel at least 48 hours before the start date. After that time, all sales are final.
Refund Process
If a refund is approved, it will be processed back to your original payment method within 7–10 business days.
Exceptions
I reserve the right to make exceptions in cases of emergencies or unforeseen circumstances. These will be handled on a case-by-case basis, with compassion and fairness in mind.
Updates to Terms
I may revise these Terms from time to time. The “Effective Date” at the top will reflect the most recent update.
Contact
If you have any questions about this policy, please reach out: iam@anufrequency.com